Client Zone

Welcome to the Tooze IT Client Zone. We hope you find the resources below useful.

Client Web Portal

Use your client web portal to access important information about your Tooze IT account, such as contract renewal dates and login details to your online services. You can also:

• View and approve quotes
• View your Helpdesk
• Update your personal details
• View your order history
• Download your statement

Web Portal Login

If you are a Tooze IT client and do not have a login for your client web portal or have forgotten your login details then please email support@toozeit.co.uk for access.

Hosting

Please find some useful links below:

Access your web hosting control panel: www.extendcp.com
Access your email account via webmail: webmail.extendcp.com
Access your Outlook Exchange account via webmail: exchange.outitgoes.com/owa/ (for hosted exchange accounts only)
Check the status of our web hosting service: www.webhostingstatus.com

ISP Blacklisting

If your emails are not getting through to your clients it could be that the IP address assigned to your router from your Internet Service Provider (ISP) is blacklisted.

Step 1: Go to www.whatismyip.com to find out the IP Address that your router is using. Make a note of it.

Step 2: Now go to http://www.mxtoolbox.com/blacklists.aspx and paste in the IP Address. The tool will tell you if it is blacklisted anywhere. If it is, then try rebooting your router and a new IP Address will be assigned (unless you are on a static IP service). Now perform steps 1 and 2 again. If you cannot get an assigned IP Address that is not blacklisted, then contact your ISP for assistance.

If the problem is not with your ISP and you have an email service with Tooze IT then do contact us and we will investigate further.

Desktop Sharing

From time to time we may need to access you computer remotely to help setup your email account or perhaps share our desktop with you in order to give you a product demo or discuss your project with visuals. We find join.me most useful for this, and it’s FREE to use.

To start a desktop share, visit join.me and then give us a call.

Useful Online Services

Below is a selection of online service that we have discovered and use. You may find them useful too.

• Dropbox >> Online backup, file sync and sharing made easy!

  Dropbox is the easiest way to store, sync, and, share files online. There’s no complicated interface to learn. Dropbox works seamlessly with your operating system and automatically makes sure your files are up-to-date. Available for Windows, Mac, and Linux.

  download your free 2GB account

• YouSendIt >> Send large files from any device, anywhere!

  Easy and simple to use, over 20 million users:

  • Send files up to 40x’s larger than standard email
  • Access from your computer, phone or tablet
  • Integrated with Microsoft Outlook and other email client software
  • Send files up to 50MB Free, or pay a monthly subscription for larger file sizes.

  Sign Up